{"id":2778,"date":"2025-03-11T14:33:23","date_gmt":"2025-03-11T14:33:23","guid":{"rendered":"https:\/\/glovers.eu\/?page_id=2778"},"modified":"2026-03-20T11:59:04","modified_gmt":"2026-03-20T09:59:04","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.comforties.com\/en\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\n\n\t<section class=\"section faq\" id=\"section_1418831389\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\" style=\"max-width:1000px\" id=\"row-1952052522\">\n\n\n\t<div id=\"col-90755002\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-667743077\" class=\"text\">\n\t\t\n\n<section class=\"header-faq\">\n<div class=\"shell\">\n<h2>Frequently Asked Questions<\/h2>\n<\/div>\n<\/section>\n\t\t\n<style>\n#text-667743077 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row\" style=\"max-width:1000px\" id=\"row-990872936\">\n\n\n\t<div id=\"col-22542742\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-2381409419\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2381409419-label\" class=\"accordion-title plain\" href=\"#accordion-item-1.-how-to-register?\" aria-expanded=\"false\" aria-controls=\"accordion-2381409419-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>1. How to register?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2381409419-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2381409419-label\">\n\t\t\t\n\n<p>At the top right, next to our logo, click on the person icon (myAccount). Then, enter your email address and password, and click \u2018Register\u2019.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2544973060\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2544973060-label\" class=\"accordion-title plain\" href=\"#accordion-item-2.-how-to-order?\" aria-expanded=\"false\" aria-controls=\"accordion-2544973060-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>2. How to order?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2544973060-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2544973060-label\">\n\t\t\t\n\n<p>To create an order, you need to be registered. After this select your desired items, add to cart, go to the shopping cart from the top right of this website. You will need to fill in your name, company name, address and phone number. Select your preferred payment method and complete payment. We will deliver your order as soon as possible.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1263612564\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1263612564-label\" class=\"accordion-title plain\" href=\"#accordion-item-3.-what-are-the-payment-methods?\" aria-expanded=\"false\" aria-controls=\"accordion-1263612564-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>3. What are the payment methods?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1263612564-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1263612564-label\">\n\t\t\t\n\n<p>We provide multiple payment methods: Visa, MasterCard, Apple Pay, Google Pay, Ideal, Bancontact, Direct Debit and Klarna. Our payment provider is ADYEN.<\/p>\n\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-888566665\" class=\"accordion-item\">\n\t\t<a id=\"accordion-888566665-label\" class=\"accordion-title plain\" href=\"#accordion-item-4.-what-is-the-shipping-fee?\" aria-expanded=\"false\" aria-controls=\"accordion-888566665-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>4. What is the shipping fee?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-888566665-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-888566665-label\">\n\t\t\t\n\n<p>Free shipping for orders above 150 euro net and samples. There is 6.95 euro shipping fee for orders less than 150 euro net.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2052130808\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2052130808-label\" class=\"accordion-title plain\" href=\"#accordion-item-5.-how-can-i-return-the-products?\" aria-expanded=\"false\" aria-controls=\"accordion-2052130808-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>5. How can I return the products?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2052130808-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2052130808-label\">\n\t\t\t\n\n<p>In order to make a return, please contact our <a href=\"#\" class=\"chat-us\" style=\"font-weight: 600;position: relative;\">customer service<\/a>.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-271999849\" class=\"accordion-item\">\n\t\t<a id=\"accordion-271999849-label\" class=\"accordion-title plain\" href=\"#accordion-item-6.-how-will-i-receive-my-money-back?\" aria-expanded=\"false\" aria-controls=\"accordion-271999849-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>6. How will I receive my money back?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-271999849-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-271999849-label\">\n\t\t\t\n\n<p>For business: In order to receive a partial or a full refund, you need to contact our <a href=\"#\" class=\"chat-us\" style=\"font-weight: 600;position: relative;\">Customer Service<\/a>. <\/br>For consumers: Your refund will be processed automatically within 14 days using the same payment method as your original order.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-844970200\" class=\"accordion-item\">\n\t\t<a id=\"accordion-844970200-label\" class=\"accordion-title plain\" href=\"#accordion-item-7.-when-will-i-receive-my-order?\" aria-expanded=\"false\" aria-controls=\"accordion-844970200-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>7. When will I receive my order?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-844970200-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-844970200-label\">\n\t\t\t\n\n<p>All orders placed before 15:00 (CET) are shipped the same day. Usually most orders are delivered within 2-3 working days.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row\" style=\"max-width:1000px\" id=\"row-232953050\">\n\n\n\t<div id=\"col-1239776608\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-781140355\" class=\"text ask-us\">\n\t\t\n\n<p>You didn&#8217;t find your answer?\u00a0<a class=\"chat-us\" href=\"#\"><strong>Ask us directly!<\/strong><\/a><\/p>\n\t\t\n<style>\n#text-781140355 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1418831389 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n}\n<\/style>\n\t<\/section>\n\t\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2778","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.comforties.com\/en\/wp-json\/wp\/v2\/pages\/2778","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.comforties.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.comforties.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.comforties.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.comforties.com\/en\/wp-json\/wp\/v2\/comments?post=2778"}],"version-history":[{"count":31,"href":"https:\/\/www.comforties.com\/en\/wp-json\/wp\/v2\/pages\/2778\/revisions"}],"predecessor-version":[{"id":9770,"href":"https:\/\/www.comforties.com\/en\/wp-json\/wp\/v2\/pages\/2778\/revisions\/9770"}],"wp:attachment":[{"href":"https:\/\/www.comforties.com\/en\/wp-json\/wp\/v2\/media?parent=2778"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}